Blue Marine Seafood Inc.

Last Updated: 3/12/26

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Blue Marine Seafood Inc. is committed to providing high-quality seafood products to our customers. Due to the perishable nature of seafood, the following Refund and Return Policy applies to all orders.

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1. Perishable Goods Policy

Seafood products are highly perishable and must be handled and stored properly after delivery.

Because of this, all sales are generally final once products have been delivered and accepted by the customer.

Returns are only accepted under the conditions described below.

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2. Reporting Issues

If there is an issue with your order, customers must notify Blue Marine Seafood Inc. within 24 hours of delivery.

To report an issue, customers must provide:
    •    Order details
    •    Description of the issue
    •    Photos of the product when applicable

Failure to report issues within 24 hours may result in the claim being denied.

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3. Eligible Refund or Replacement Situations

Refunds, replacements, or account credits may be issued in cases such as:
    •    Incorrect product delivered
    •    Damaged product upon delivery
    •    Product quality issues verified by Blue Marine Seafood Inc.

Blue Marine Seafood Inc. reserves the right to determine the appropriate resolution, which may include:
    •    Replacement product
    •    Account credit toward future orders
    •    Partial refund

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4. Non-Refundable Situations

Refunds or returns will generally not be accepted in the following cases:
    •    Products improperly stored after delivery
    •    Claims made after the 24-hour reporting window
    •    Products that have been partially used or consumed
    •    Issues caused by improper preparation or handling by the customer

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5. Return Authorization

If a return is approved, Blue Marine Seafood Inc. may request the product to be returned or inspected.

Returns must be authorized by Blue Marine Seafood Inc. before any product is sent back.

Unauthorized returns may not be accepted.

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6. Refund Processing

Approved refunds may be issued through:
    •    Original payment method
    •    Account credit toward future purchases

Refund processing times may vary depending on the payment method used.

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7. Market Price Adjustments

Due to fluctuations in seafood markets, pricing adjustments or market changes do not qualify for refunds after an order has been confirmed and delivered.

 

8. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Blue Marine Seafood Inc.

Phone: (323) 586-0787
Email: info@bluemarineseafood.com
Address: 4988 Corona Ave, Vernon, CA 90058